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When will I receive the compensation?

When the claim is approved by our claims department you will receive a Settlement Letter confirming the payment.

  • Claims payments are processed twice a month (15th or 30th of every month). In case of weekend or holiday, payment will be received on the following working day. 

Once you receive the Settlement letter confirming the approved compensation, you will receive a bank transfer in your account.  You will be requested to indicate your account number and name in order for the payment to be issued. 


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