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Second hand item compensation

The standard coverage excludes damage or loss for second hand items: Second hand items are any goods whose invoice has a date greater than 60 days from the date of dispatch.

With eBay delivery you can purchase a specific insurance for second hand items, to add protection for you second hand item please visit the "buy labels in bulk" section of your ebay delivery account:



Select the shipment you want to add protection to and click on complete:


During the purchase process in "the address details" section you will have to select the "Second-hand" option that will allow you make a claim of up to € 500 in cases of damage or loss.



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