Contact us Back to eBay Delivery

Second hand item compensation

Standard coverage excludes damage or loss for second hand items. These are considered items whose date of purchase exceeds 60 days. 

With eBay delivery you can purchase specific insurance for second hand items. In order to protect second-hand items, you will need to access your eBay delivery account by clicking on "buy labels in bulk"



Select the shipment you want to add protection to and click on complete:


During the purchase process in the"address details" section you will have to select the "Second-hand" option which will allow you to file a claim of  up to £ 500 in case of damage or loss.




Was this article helpful?
11 out of 32 found this helpful

If you need help please complete the online form

Contact us