Shipping documents are the carrier labels that must be printed and attached to the parcels.
Each carrier has its own label where all the information of the shipment is shown:
- Shipping barcode
- Shipping ID for tracking
- Sender information
- Recipient information
- Information on the weight and size of the shipment
- When the order has been correctly confirmed, the status is updated to "Ready for collection" and you can download the shipping documents in .pdf format by clicking on "Download label".
Remember that with ebay delivery it is always mandatory to print the label and attach it securely to each parcel.
When the carrier comes to pick up your package, or you bring it to a drop off point, further payment will not be required. If you are asked to pay it is either because you have not printed nor correctly applied the label on the package.
No printer? No problem! With Hermes services you can select the "print-in-store" additional service that will allow you to go to any Parcelshop store and print the shipping label at the shop. For more information check this article: Hermes print in store service
Return labels: For the time being ebay delivery does not offer the possibility of printing return labels. Return labels are the ones included in the package for the buyer if your store provides free return service.