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Can i choose a specific time for the pick up?

It is not possible to request a specific time for the collection.

We also inform you that it is always mandatory to ensure the presence of someone at the home during the entire time slot provided for collection. Usually our partners pick up at the following times:

  • Hermes: Monday to Friday from 8am to 8pm (bank holidays excluded).
  • UPS: Monday to Friday from 8am to 6pm (bank holidays excluded).
  • DHL: Monday to Friday from 9am to 6pm (bank holidays excluded).
  • DPD: we currently don't offer pick up services for DPD, to know the opening hours of the DPD drop off shops (check the DPD website https://www.dpd.co.uk/index.jsp
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