The status Pending arrival means that the goods have not arrived at the destination branch responsible for the delivery.
This tracking usually appears when the shipment is delayed or has been held at the origin branch or transit point, because of some incident.
If the delivery time has expired and tracking says that your shipment hasn't been delivered yet, please contact us as soon as possible, by clicking on Contact us now at the end of this page or by using our Tracking contact form. Our agents will reply to your enquiry with a solution within 24 hours.