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Why my claim has been rejected?

Your compensation will be denied when:

list__1_.png You are sending items included in the Prohibited item list.
list__3_.png You are sending items included in the No compensation items list. 
box__2_.png The package used does not follow our Packaging guidelines.
icon.png Labels are not applied to parcel correctly How to apply the shipping label to the parcel.
calendar.png Claims is made after 30 days from when the parcel was dispatched.
list.png You do not provide all the documents requested by customer service.
list__4_.png You make a claim using an email address that does not belong to affected ebay account.

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