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Who can file a complaint to eBay delivery?

Please note that only the payer of the shipment may file a claim to Packlink.

All inquiries regarding the shipment must be forwarded in writing to our Customer Support department by the person who paid for the shipment. Upon contact, it is important that the payer writes from the same email used when purchasing the shipment. 

The Privacy Policy forbids providing information about a shipment to third parties.

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