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I booked a shipment with eBay Delivery, do I need to contact the carrier now?

When you book a shipment with eBay Delivery, we transfer all the information electronically to the carrier. Therefore, you do not need to contact the carrier.

We send the carrier all the data about your shipment such as:

  • Date of collection
  • Pickup and delivery address information
  • Shipping weight and dimensions
  • Type of service selected

eBay Delivery it is not a transport company and we do not physically handle the shipment. However, we will take care of your shipment from the moment you book it online until the item is delivered.

If you have any questions about your shipment please contact our Customer Service and we will get in touch with the carrier on your behalf.


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