When you book a shipment with eBay delivery you will see a message "Your label is in process you'll receive an email when the label will be ready" which means that the label is being processed and shortly you'll be able to download the label.
Sometimes delays might occur in the transmission of data from the ebay delivery platform to the carrier system.
When the creation status of the label remains unchanged for more than 3 minutes, or you receive a "Carrier Error" message, we first invite you to reload the page using the F5 key.
Often it is sufficient to refresh the page so that the shipping documents can be correctly displayed on the platform.
When the order has been correctly confirmed, the status is updated to "Ready for collection" and you can download the shipping documents in .pdf format by clicking on "Download label".
