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Help with a shipment
Claims

Articles in this section

The 5 essential requirements to open a claim
Who can file a complaint to eBay delivery?
Compensation process
Can I add enhanced compensation to my item?
What is the deadline for filing a complaint?
Required documentation to open a claim
Prove the value of your item
Claim compensation without invoice
My parcel has been damaged. What can I do?
Take picture of the damaged goods including packaging used

See all 15 articles

Where do I complete the claim form?

To submit a compensation claim contact our customer support:

https://support-ebay.packlink.com/hc/en-gb/articles/360014270619

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