TRANSPORT AT CONTROLLED TEMPERATURE

The term perishable food means any food that needs thermal conditioning for its preservation. The service we offer on the ebay shipping platform do not provide temperature-controlled services, for this reason it is not allowed to send food that may arrive damaged.

Foods considered perishable are, for example:

• All dairy products (drinking milk, pasteurized, butter, cheese)
• Frozen meats
• Fresh meat or cold cuts
• Fresh fruit and vegetables
• Homemade or fresh pasta
• Seafood products
• eggs

NON-PERISHABLE FOOD

In order for the courier to take delivery without any inconvenience, the goods must be declared in a generic way as "non-perishable foods".

Below are some examples of shelf foods that can be sent with Packlink, even if they are not covered by basic or complementary insurance:

• Rice, pasta
• Dried vegetables
• Coffee, flour, sugar, salt

WHEN IT IS NOT POSSIBLE TO SEND FOOD

It is not possible to send food:

• To National UK shipments or European destinations if the goods need to be transported at a controlled temperature. The sending solutions offered by our site do not provide temperature-controlled services, for this reason it is not allowed to send food that may arrive damaged.
• To non-European international destinations and / or with customs clearance. From the Institutions a series of specific import documentation is required, such as Technical Data Sheets of Origin and Product, FDA Code in the case of the USA, or other type of documentation in compliance with the current legislation against Bioterrorism.
• In Norway, it is not permitted to send solid or liquid feed with standard packaging services for customs bureaucracies.
• In Filandia and Sweden it is not allowed to import alcohol even at a low alcohol content, including wine.