The carrier updates the tracking of the shipment each time it is scanned at each scanning point during the transit
The tracking statuses are generally the following:
- Collected
- In transit
- Out for Delivery
- Delivered
If delays occur during transit, you will see the "Shipment Delayed" status and the delivery will be rescheduled. The carrier will update the status in subsequent phases.
If you have made an international shipment it is likely that the transit will receive slower updates compared to nationals.
In case tracking is not updated for more than 48 hours, please send a request to our Customer Support.
