How do I use a promo code?

If you manage your shipments using eBay Delivery and you have received a valid promo code, below you can find all the instructions you need, to use the voucher on your next shipment. 

Important notes: you can a promo code for one shipment only. It won't work if your order includes multiple shipments. 

If you don't have any orders ready for payment, please follow the steps here below: 

1. Log in to your eBay delivery account.
2. Click New shipment at the top right of your screen
3. Complete all the information requested in Shipment details, then click Get rates
4. Select the desired Service for this shipment, then click Book now
5. Complete all the information requested in Address details, and choose whether you want to add insurance.
6. Click Go to payment.
7. In Payment details, enter your Promo code in the correct field.
8. Click Add. The discount will be displayed in payment Summary section. 
9. Choose a payment method to finalise your order. 

If you have orders ready for payment, please follow the steps here below: 

1. Log in to your eBay delivery account.
2. Click Ready for payment or Drafts, in the navigation menu on your left 
3. Select the order you want to edit from the list. Click Ready for shipment. 
4. In Payment details, enter your Promo code in the relevant field.
5. Click Add. The discount will be displayed in the payment Summary section. 
6. Choose a payment method to finalise your order.