Welcome to the Packlink Help Center
To facilitate access to content, we have divided articles into 2 main categories, corresponding to issues before and after the generation of the shipping label.
Most popular articles
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How do I purchase postage labels using "buy labels in bulk" Note: If you just need to purchase a single label you can do so directly from your ebay.ie accoun... See more
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How do I purchase the postage label? Purchasing a postage label on eBay Delivery is very easy and it only takes few minutes. Here’s a... See more
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How to apply the shipping label to the parcel Shipping labels must always be applied on the outside of the package. We suggest to insert a seco... See more
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Prohibited and no compensation items You are responsible for checking that your item can be sent with Packlink, please check our prohi... See more
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Getting started with bulk shipping With bulk shipping you can bulk pay (paying for multiple labels at the same time) and bulk print ... See more
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eBay Delivery Ireland shipping rates With eBay Delivery Ireland you have access to shipping rates that are exclusive to eBay sellers.... See more
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Reschedule Pick Up The carrier did not collect the shipment on the requested day. What should I do? You can request ... See more
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Track my shipment To track your shipments you can use the carrier's tracking webpage and the unique tracking ID num... See more
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Packaging instructions Packaging is everything. Inappropriate packaging will put your shipment at risk, therefore it is ... See more
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The 5 essential requirements to open a claim In case of damage or loss you can file a claim to Packlink, provided that you meet these 5 mandat... See more