Welcome to the Packlink Help Center

To facilitate access to content, we have divided articles into 2 main categories, corresponding to issues before and after the generation of the shipping label.

How do I purchase postage labels using "buy labels in bulk" Note: If you just need to purchase a single label you can do so directly from your ebay.ie accoun... See more
How do I purchase the postage label? Purchasing a postage label on eBay Delivery is very easy and it only takes few minutes. Here’s a... See more
How to apply the shipping label to the parcel Shipping labels must always be applied on the outside of the package. We suggest to insert a seco... See more
Prohibited and no compensation items You are responsible for checking that your item can be sent with Packlink, please check our prohi... See more
Getting started with bulk shipping With bulk shipping you can bulk pay (paying for multiple labels at the same time) and bulk print ... See more
eBay Delivery Ireland shipping rates With eBay Delivery Ireland you have access to shipping rates that are exclusive to eBay sellers.... See more
Reschedule Pick Up The carrier did not collect the shipment on the requested day. What should I do? You can request ... See more
Track my shipment To track your shipments you can use the carrier's tracking webpage and the unique tracking ID num... See more
Packaging instructions Packaging is everything. Inappropriate packaging will put your shipment at risk, therefore it is ... See more
The 5 essential requirements to open a claim In case of damage or loss you can file a claim to Packlink, provided that you meet these 5 mandat... See more