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  1. Help Center
  2. Help with a shipment
  3. Delivery

Delivery

  • Click and Collect service
  • Delivery into a safe place
  • What is the Adult Signature Service?
  • Drop off services
  • Can I reroute my parcel to a drop off point?
  • Will the messenger call the recipient before the delivery?
  • When the parcel will be delivered?
  • What happens if my item arrives damaged?
  • Delivery time slots
  • The parcel has not been delivered, what do I need to do?
  • Proof of Delivery
  • Estimated and guarantee delivery

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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