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  3. Billing

Articles in this section

  • Additional service charges
  • Additional charges due to difference in weight or measurements
  • Additional handling surcharges (AHS)
  • Unknown charges
  • What are the additional charges applied by carriers?
  • Intra-community operators. How do I get invoices without the VAT?
  • Can I have a prepaid account?
  • What is the freight collect shipping?
  • Can I change the invoice data?
  • What is direct debit payment and how can I request it?
See all 24 articles

Can I have a prepaid account?

No, at eBay Delivery we do not have a prepayment option.

In our Help Center we detail the payment methods accepted on eBay Delivery.

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Related articles

  • Which payment methods are accepted on eBay Delivery?
  • What is the freight collect shipping?
  • What is direct debit payment and how can I request it?
  • Intra-community operators. How do I get invoices without the VAT?
  • How do I get an invoice?

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