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  2. Help with a shipment
  3. Billing

Billing

  • How do I reactivate the deferred payment with PayPal?
  • What is the Import One Stop Shop (IOSS)?
  • Additional charges
  • Information about us
  • What happens in the case of unpaid invoices
  • WIll I pay VAT?
  • VIES: what is it and how to register
  • How to set up my billing address
  • How to set up deferred payment
  • Can I pay cash to the driver for the shipment
  • Do I receive an invoice after having paid my shipment with eBay Delivery
  • Can I receive a monthly invoice for all the shipments done on eBay delivery
  • I have been charged twice for the same shipment
  • I cannot complete my shipment: troubleshoot payment errors

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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