Billing
- Additional service charges
- Additional charges due to difference in weight or measurements
- Additional handling surcharges (AHS)
- Unknown charges
- What are the additional charges applied by carriers?
- Intra-community operators. How do I get invoices without the VAT?
- Can I have a prepaid account?
- What is the freight collect shipping?
- Can I change the invoice data?
- What is direct debit payment and how can I request it?
- Unpaid invoice with direct debit
- How do I get an invoice?
- What is it and how can I get my Import One Stop Shop (IOSS) number?
- Packlink eBay Delivery tax details
- How does the automatic payment collection process work?
- Will I receive an invoice with VAT?
- VIES: What is it and how do I register?
- How do I set up my billing address?
- Which payment methods are accepted on eBay Delivery?
- Can I pay the courier when they come to collect the shipment?
- Will I receive an invoice as soon as I finalise a shipment?
- Can I request a monthly invoice?
- I’ve been charged twice, what do I need to do?
- What should I do if there’s a payment error?