To make a claim for damage, loss or missing content, you need to provide documentation.
If you don't have the shipping invoice, you can provide another proof of value, such as:
- The purchase receipt.
- eBay/PayPal transaction receipt.
If you do not have any of these documents, you must send us a Sworn Statement, completed, with a handwritten signature and accompanied by a copy of your ID (both sides). If this is your case, please click the Contact us now button at the end of this page, by selecting Claims from the list.