Claims
- The essential requirements for submitting a claim
- Who should start a complaint?
- What is the standard coverage of my shipment?
- Can I purchase additional coverage for my shipment?
- Coverage for second-hand goods
- What’s the period to start a claim?
- How can I request compensation for loss or damage?
- What documents are required to make a claim?
- Proof of value in case of damage, loss or missing content
- Presenting photos in case of damage or missing content
- How long will it take to resolve my claim?
- What is the depreciation of goods?
- How can I claim the payment for a service that was not completed?
- I don't have an invoice: Can I make an insurance claim?