If you have questions about how to use our services such as how to send a package, how to print a label, integrate Packlink into your online store... You are in the right place, we have gathered for you the essential information on these and more topics.
Create your shipment
- Can I duplicate shipments?
- How do I create a manual shipment in eBay Delivery?
- How do I create a return label?
- How do I get a quote?
- How can I edit a shipment?
- Can I send multiple parcels in one shipment?
Labels
- How do I purchase a postage label?
- How do I apply the shipping label?
- Yodel label printing service
- What is the address sheet?
- EVRi print in store service
- Do I need to provide other documents in addition to the label?
Carriers
See all 11 articlesWhat can I ship?
- Prohibited items and no compensation items
- What happens if I ship a prohibited item?
- Can I ship any type of item with eBay Delivery?
- Can I Send Food to the United States?
- Shipping animals with eBay Delivery is strictly forbidden
- Can I send personal items to non-European destinations?
Where can I ship?
- Can I send packages to DOM-TOMs?
- Lucid Packaging Act
- Can I ship to the Canary Islands?
- I can't find the postcode. How can I fix this?
- Can I ship to channel islands?
- Can I deliver parcels to a PO Box or BFPO addresses?
Privacy
- What are the advantages of being a registered user?
- I cannot log in with my password
- How do I change my password?
- How can I change my personal information?
- I forgot my password, how can I recover it?
- How do I reset my password?
How to use eBay Delivery
- How do I apply filters to my shipments?
- How do I activate notifications about tips or new features?
- How do I set default parcels?
- How do I set predefined addresses?
- How do I change my payment method?
- What are shipping rules?